Accredited Courses > Diploma in Business Management
MQF Lvl 5
Prerequisites in detail
Candidates who apply must have a:
- a qualification at MQF level 4 (one ‘A’ level or equivalent in any subject); and
- a pass in English language and Mathematics at MQF level 3 (‘O’ level or equivalent).
Preference will be given to prospective students having 1 year work experience related to the study programme.
Do you meet these required prerequisites?
HDBM5_16.3_1_6 Underpinning Principles of Management
HDBM5_16.3_2_6 Project Management
HDBM5_16.3_3_6 Operations Management
HDBM5_16.3_4_6 Financial Management
HDBM5_16.3_5_6 Human Resources
In this unit the learners will appreciate how the disciplines of HRM and HRD have developed over the years as well as understand the basic foundations of HRM and HRD in today’s management world. Learners will comprehend the relation between sound HR strategies and practices and come to terms with the factors influencing viability and survival of any business enterprise. Thus they will familiarise themselves with the HR cycle from resourcing, to performing, to appreciating the value of training and development as main tools for employee growth in terms of succession and career planning.
Learners will understand and practice some of the main HR tools required in today’s management world. Learners will also understand how to influence employee engagement and commitment towards work and thus increase in efficiency and effectiveness of operations. In addition learners will understand and apply job design theory to practice, familiarise themself with the role of job design and understand the steps in solving a job design issue.
HDBM5_16.3_6_6 Service-driven Organisations
When one mentions customer care, one might ask why such a subject is relevant for budding managers. However, a manager with good customer care skills and knowledge will come in handy since at the end of the day the most difficult customer care complaints and dilemmas will end up on the manager’s desk. Also, nowadays clients or consumers know their rights more than they used to in the past and more often than not request to speak with a manager to resolve their issues.
Also, a manager with good customer care skills has the possibility to feel closer to clients and be able to understand their needs and complaints thus when planning for the future of the organisation one has a more clear vision of what the client is feeling and really needs. Also it is important for a manager to be so close to the customer since more often than not the manager is the one who needs to take certain decisions.
In addition a manager who is familiar with the different departments and components under own supervision will give one an advantage with understanding the job and be more realistic when dealing with the employees working in customer care. Also, the manager has the added benefit of being able to mentor and give advice to the employees working in the sector.
HDBM5_16.3_7_6 Decision Making Techniques in Management
HDBM5_16.3_8_6 Strategic Management
HDBM5_16.3_10_6 Marketing Management
Marketing is the method used to inform people about a particular product or service, in order to encourage people to buy more, thus making an increase in sales. In such an environment profitability is paramount and customers’ needs must be identified and satisfied. The Marketing concept is about creating satisfied customers. This can be done through coordinating the development, pricing, promotion and distribution of products, services and ideas and thus creating a good marketing mix for the target audience.