Training Programmes > SMCD: Training in Managing Cultural Diversity

Bespoke Training

SMCD: Training in Managing Cultural Diversity

The aim of this training programme is to enable participants to better understand cultural diversity and how to manage it effectively to improve workplace performance internally and externally. This includes relationships, teamwork, productivity, market knowledge, community relationships, customer service and competitiveness. Larger enterprises can also benefit from taking part in this programme.

Duration

2 Weeks

Part-time

Course Modules

4 Modules

4 Compulsory

2 Sessions / week

3 Hours / session

Price

€ 250

Modules

SMCD 1: Guiding Principles - 4 Cornerstones of Diversity

SMCD 2: How well do you Manage Cultural Diversity? Stereotypes, Assumptions and Bias

SMCD 3: Who to Manage Cultural Diversity - Consequences of Ignoring It

SMCD 4: Cultural Diversity Management - Concepts and Practice

Course Details

Who is this course for?

Supervisors
Middle and Senior Managers
Entrepreneurs
Small to medium company executives and owners

What are the course objectives & benefits?

By the end of the training programme, participants should be able to:

Define what cultural diversity is
Learn about cultural diversity in the workplace and how to manage it internally and externally.
Identify the benefits related to recognising and addressing cultural diversity
Develop cultural awareness and cross-cultural communication skills
Adopt a management style that encourages diversity
Conduct a diversity analysis of their workforce, clientele, business strategies and operations
Create a comprehensive action plan for managing and monitoring cultural diversity