Training Programmes > SMCD: Training in Managing Cultural Diversity

Bespoke Training

SMCD: Training in Managing Cultural Diversity


2 Weeks


Course Modules

4 Modules

4 Compulsory

2 Sessions / week

3 Hours / session


€ 250


SMCD 1: Guiding Principles - 4 Cornerstones of Diversity
SMCD 2: How well do you Manage Cultural Diversity? Stereotypes, Assumptions and Bias
SMCD 3: Who to Manage Cultural Diversity - Consequences of Ignoring It
SMCD 4: Cultural Diversity Management - Concepts and Practice

Course Details

Who is this course for?

  • Supervisors
  • Middle and Senior Managers
  • Entrepreneurs
  • Small to medium company executives and owners

What are the course objectives & benefits?

By the end of the training programme, participants should be able to:

  • Define what cultural diversity is
  • Learn about cultural diversity in the workplace and how to manage it internally and externally.
  • Identify the benefits related to recognising and addressing cultural diversity
  • Develop cultural awareness and cross-cultural communication skills
  • Adopt a management style that encourages diversity
  • Conduct a diversity analysis of their workforce, clientele, business strategies and operations
  • Create a comprehensive action plan for managing and monitoring cultural diversity