Training Programmes > SMST: Training in Sales Techniques

Bespoke Training

SMST: Training in Sales Techniques


2 Weeks


Course Modules

4 Modules

4 Compulsory

2 Sessions / week

3 Hours / session


€ 250


SMST 1: Building a Customer-Centric Organisation
SMST 2: Dealing with Difficult Clients
SMST 3: Sales Techniques
SMST 4: Skills for Sales Persons

Course Details

Who is this course for?

  • Sales Representatives
  • Sales Supervisors
  • Professionals who are interested in sales career

What are the course objectives & benefits?

By the end of the training programme, participants should be able to:

  • Appreciate what a customer-friendly organisation is
  • Critically assess processes of dealing with difficult clients
  • Demonstrate an understanding of different sales techniques
  • Critically analyse the role of the sales person in the 21st Century
  • Gain knowledge on effective time management
  • Comprehend how to build self-motivation
  • Familiarise oneself with the importance of personal image